1. Help Center
  2. Group Owners Getting Started Guide

Locked Group notice

Restriction: The Lock Group feature is available only in Premium and Enterprise groups.

Location in desktop browser: Left menu > Admin > Preferences > Notices

Location on mobile device: Bottom of page > More > Admin > Preferences > Notices

The Locked Group notice can be sent automatically when the group has been locked but someone sends an email to it. To be sent automatically, the notice must be the active notice (set to Active Message). If no Locked Group notice is set to Active Message, none will be sent.

Note: Groups.io automatically locks any subgroups that were created in:

  1. A Free group that was created after January 15, 2020 at 9:00 a.m. U.S. Pacific Time, then upgraded to Premium, then later downgraded back to Free
  2. A trial Premium group that is downgraded to a Free group

Those subgroups are locked until the Free group is upgraded again.

Related help topic

  1. Locking and unlocking groups and subgroups
More
Introduction to Groups.io for group owners Step 1: Sign up with Groups.io and create an account Step 2: Decide which plan you want Step 3: Create the group and specify initial settings Step 4: Customize the group’s settings Step 5: Create a Group Guidelines notice and other member notices Step 6: Change the group's cover photo and icon Step 7: Set your moderator notification preferences Step 8: Create some hashtags Step 9: Try the group’s features Step 10: Invite or add members to your group Step 11: Designate a backup owner and some moderators Step 12: Manage the group Terms