Topics

CKA Beta update


Clyde
 

We wanted to address some of the concerns/questions that have been posted over the past few days (apologies in advance for what is a pretty long email). Before diving in, we would like to note that we (CNCF & LF) want the initial class KCSPs to be substantial so please rest assured that we'll be flexible in working with your organization to ensure you qualify if at all possible, including additional attempts at no cost if necessary.

I'd also like to again remind folks to please use certificationsupport@... if you have questions about your individual exam status. We know it's taken longer to respond in some cases than we'd like but (unlike the support address) there's no ticket management system on this mailing list so the risk of your inquiry being lost in the shuffle is high.

Now, onto some of the issues raised:

  • 'Exams not ready' and 'couldn't access a specific cluster' - we experienced a late breaking problem with the environment setup script, a couple updated services caused a cascade of symptoms including overloading the CPU during the (very complex) setup run. We're tackling this on a couple different fronts over the weekend and expect to have exams provisioning normally next week. While we'll release Sunday night for Monday morning I'd advise to aim for Tuesday or later to be on the safe side.
  • 'No proctor available' - a few of you had issues with this and it was caused by a bug in the proctoring system. The exam rules require that candidates must schedule at least 24 hrs out and normally this is reinforced via the scheduler not showing options within 24 hrs. In certain cases though (e.g. when a candidate was logged in for a long while before selecting a time) the scheduler was allowing the reservation to be made within 24 hrs and those reservations weren't picked up by the proctor scheduler, resulting in no proctor being assigned. We're working with our proctoring partner to resolve but in the meantime, please be mindful of the time if you're trying to schedule exactly 24hrs out, for example, if it's 8:10am and you're being offered an 8am-noon slot for the next day please ignore it and schedule another one that's further out
  • 'Question phrasing is unclear' - we're revising some of the phrasing over the weekend to try to improve clarity. For those questions that involve pasting content into a txt file, please rest assured that the grading is fairly forgiving in how it assesses what's saved in the file.
  • 'Sort and etcd not working' - these were also new bugs related to a configuration error and the fixes are being deployed over the weekend
  • 'Working with yaml files is time consuming' - you are allowed to download templates and we are looking at options to reduce the keystroke load but likely will take several more days to deploy a robust solution
  • 'Command line is laggy/copy & paste issues' - we are testing an upgrade to the GateOne terminal emulator that should significantly reduce these issue
  • 'Hardest questions are all at the end' - we grouped the questions by which cluster they are on to save time in navigating and these just happened to be last. We'll move this group of questions a little earlier.

I'm sure not every concern is reflected above but this represents a summary of the most consistent themes that we've heard across the various channels of input.

Regards
Clyde
-- 
Clyde Seepersad
General Manager, Training & Certification
e: cseepersad@...
p: 404 964 6973


Ishara Fernando
 

Hello Clyde, 

I also would like to suggest that the passing score should be decreased to a very fair score as there were several issues (clusters down, nodes down, clarity of questions, hard questions at the end, etc)  for myself and many candidates in the exam. Also I am sure that all the candidates who sat for the beta exam is very competent in kubernetes and might have lost confidence in the exam due to the above issues and scored lesser in the exam than their potential.. Just a thought from myself Clyde. Thank you , awaiting your updates..


Thanks and regards
Mario Ishara Fernando
Pearson Lanka (pvt) Ltd 
Sri Lanka

On 2 Sep 2017 1:03 am, "Clyde Seepersad" <cseepersad@...> wrote:

We wanted to address some of the concerns/questions that have been posted over the past few days (apologies in advance for what is a pretty long email). Before diving in, we would like to note that we (CNCF & LF) want the initial class KCSPs to be substantial so please rest assured that we'll be flexible in working with your organization to ensure you qualify if at all possible, including additional attempts at no cost if necessary.

I'd also like to again remind folks to please use certificationsupport@... if you have questions about your individual exam status. We know it's taken longer to respond in some cases than we'd like but (unlike the support address) there's no ticket management system on this mailing list so the risk of your inquiry being lost in the shuffle is high.

Now, onto some of the issues raised:

  • 'Exams not ready' and 'couldn't access a specific cluster' - we experienced a late breaking problem with the environment setup script, a couple updated services caused a cascade of symptoms including overloading the CPU during the (very complex) setup run. We're tackling this on a couple different fronts over the weekend and expect to have exams provisioning normally next week. While we'll release Sunday night for Monday morning I'd advise to aim for Tuesday or later to be on the safe side.
  • 'No proctor available' - a few of you had issues with this and it was caused by a bug in the proctoring system. The exam rules require that candidates must schedule at least 24 hrs out and normally this is reinforced via the scheduler not showing options within 24 hrs. In certain cases though (e.g. when a candidate was logged in for a long while before selecting a time) the scheduler was allowing the reservation to be made within 24 hrs and those reservations weren't picked up by the proctor scheduler, resulting in no proctor being assigned. We're working with our proctoring partner to resolve but in the meantime, please be mindful of the time if you're trying to schedule exactly 24hrs out, for example, if it's 8:10am and you're being offered an 8am-noon slot for the next day please ignore it and schedule another one that's further out
  • 'Question phrasing is unclear' - we're revising some of the phrasing over the weekend to try to improve clarity. For those questions that involve pasting content into a txt file, please rest assured that the grading is fairly forgiving in how it assesses what's saved in the file.
  • 'Sort and etcd not working' - these were also new bugs related to a configuration error and the fixes are being deployed over the weekend
  • 'Working with yaml files is time consuming' - you are allowed to download templates and we are looking at options to reduce the keystroke load but likely will take several more days to deploy a robust solution
  • 'Command line is laggy/copy & paste issues' - we are testing an upgrade to the GateOne terminal emulator that should significantly reduce these issue
  • 'Hardest questions are all at the end' - we grouped the questions by which cluster they are on to save time in navigating and these just happened to be last. We'll move this group of questions a little earlier.

I'm sure not every concern is reflected above but this represents a summary of the most consistent themes that we've heard across the various channels of input.

Regards
Clyde
-- 
Clyde Seepersad
General Manager, Training & Certification
e: cseepersad@...
p: 404 964 6973

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